Managed IT Services Provider in New Westminster
Humanized Managed IT Services
We provide human-first IT support that keeps your business secure, connected, and stress-free — delivered with empathy, clarity, and care.
Our Services
Comprehensive Managed IT Services We Offer
Managed IT Support
Think of us as your proactive IT partner — handling helpdesk support, hardware issues, user onboarding, and network upkeep with speed, personalization, and care.
We treat every issue as a human experience, so you can focus on your business, not IT problems.
Services include:
✅ Helpdesk & Support
✅ IT Management
✅ Onboarding & Offboarding
✅ VPN & Network Maintenance
✅ Hardware & Software Support
Cloud Services
Moving your email, files, and collaboration tools to the cloud doesn’t have to be painful.
We guide you to ensure smooth transitions from on‑premises to Microsoft 365, Azure or even Google Workspace, including migrating existing mailboxes and setting up secure user access.
Our aim is practical — get you into a scalable, efficient setup without disrupting your day‑to‑day operations.
✅ Microsoft 365 & Google Workspace Support
✅ Email Migration & Setup
✅ Azure Cloud Services
✅ Secure Access & User Management
✅ Backup & Business Continuity Planning
✅ Ongoing Cloud Optimization
IT Strategy & Consulting
We work as your virtual CIO (Chief Information Officer) — listening closely to understand your unique technology challenges.
Based on the learnings & problems shared, we then craft realistic plans to improve systems, support growth, and simplify workflows.
Grounded in empathy and insights from our discovery process, we help translate tech jargon into clear actions that align with your business goals.
✅ IT Audits / IT Assessments & Recommendations
✅ Digital Transformation
✅ IT Projects & Procurement
About Us
Sanjay Regmi, Founder
Prasna IT was born from a deep desire to humanize IT support — to bring empathy, active listening, timely responses, and a personalized approach to a space that, to date, has still been very cold and transactional.
Technology issues — from an intranet crash to an email login that just won’t work — interrupt the flow of your workday and create stress that’s rarely acknowledged.
For too long, technical support has been ticket-based and reactive — slow responses, generic fixes, and a disconnect from the real people behind the problems.
I am here to change that.
I started Prasna IT in 2023 to bridge the gap between technology and people.
Our goal isn’t just to fix what’s broken — it’s to anticipate, prevent, and support you in a way that feels human.
Because at the end of the day, IT should make your life easier — so you can focus on what really matters: growing your business.
Why Us
Why Trust Prasna iT?
We Listen
First
Before suggesting anything, we take time to understand you and your needs.
People Over Problems
You’ll never feel rushed or dismissed. We bring calm, not jargon.
Integrity,
Always
No upselling. Just honest advice that fits your business.
Small,
by Design
We’re flexible, personal, and quick to respond—on your terms.
Recognition
Awards & Affiliations
Testimonials
What Our Clients Say
Areas We Serve
Proudly Serving Businesses Across
We’re local to New Westminster, and also help clients across Metro Vancouver.
- New Westminster
- Burnaby
- Surrey
- Coquitlam
- Port Coquitlam
- Delta
- Vancouver
- North Vancouver
- West Vancouver
- Squamish
- Richmond
- Whistler
Blog
Resources to Empower Your Business
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Get in Touch
Humanized IT Support
Book Your Free Consultation Today.