Managed IT Services Provider in New Westminster

Humanized Managed IT Services

We provide human-first IT support that keeps your business secure, connected, and stress-free — delivered with empathy, clarity, and care.

IT support specialist helping a client remotely as part of managed IT services

Our Services

Comprehensive Managed IT Services We Offer

Cluttered office desk with spreadsheet on screen, showing the need for organized & managed IT support and systems

Managed IT Support

Think of us as your proactive IT partner — handling helpdesk support, hardware issues, user onboarding, and network upkeep with speed, personalization, and care.

We treat every issue as a human experience, so you can focus on your business, not IT problems.

Services include:

✅ Helpdesk & Support

✅ IT Management

✅ Onboarding & Offboarding

✅ VPN & Network Maintenance

✅ Hardware & Software Support

Cloud Services

Moving your email, files, and collaboration tools to the cloud doesn’t have to be painful.

We guide you to ensure smooth transitions from on‑premises to Microsoft 365, Azure or even Google Workspace, including migrating existing mailboxes and setting up secure user access.

Our aim is practical — get you into a scalable, efficient setup without disrupting your day‑to‑day operations.

✅ Microsoft 365 & Google Workspace Support

✅ Email Migration & Setup

✅ Azure Cloud Services

✅ Secure Access & User Management

✅ Backup & Business Continuity Planning

✅ Ongoing Cloud Optimization

Multiple devices connected through cloud services for seamless access and syncing across laptop, tablet, and smartphone
Business professional reviewing digital strategy data on a tablet as part of IT consulting and planning

IT Strategy & Consulting

We work as your virtual CIO (Chief Information Officer) — listening closely to understand your unique technology challenges.

Based on the learnings & problems shared, we then craft realistic plans to improve systems, support growth, and simplify workflows.

Grounded in empathy and insights from our discovery process, we help translate tech jargon into clear actions that align with your business goals.

✅ IT Audits / IT Assessments & Recommendations

✅ Digital Transformation

✅ IT Projects & Procurement

About Us

A Little About Us
Sanjay Regmi Prasna IT

Sanjay Regmi, Founder

Prasna IT was born from a deep desire to humanize IT support — to bring empathyactive listeningtimely responses, and a personalized approach to a space that, to date, has still been very cold and transactional.

Technology issues — from an intranet crash to an email login that just won’t work — interrupt the flow of your workday and create stress that’s rarely acknowledged.

For too long, technical support has been ticket-based and reactiveslow responses, generic fixes, and a disconnect from the real people behind the problems.

I am here to change that.

I started Prasna IT in 2023 to bridge the gap between technology and people.

Our goal isn’t just to fix what’s broken — it’s to anticipate, prevent, and support you in a way that feels human.

Because at the end of the day, IT should make your life easier — so you can focus on what really matters: growing your business.

Why Us

Why Trust Prasna iT?

counseling

We Listen
First

Before suggesting anything, we take time to understand you and your needs.

collaborate

People Over Problems

You’ll never feel rushed or dismissed. We bring calm, not jargon.

communication

Integrity,
Always

No upselling. Just honest advice that fits your business.

IT Support1

Small,
by Design

We’re flexible, personal, and quick to respond—on your terms.

Recognition

Awards & Affiliations

Burnaby Board of Trade logo
Surrey Board of Trade logo
BNI Logo

Testimonials

What Our Clients Say

Areas We Serve

Proudly Serving Businesses Across

We’re local to New Westminster, and also help clients across Metro Vancouver.

  • New Westminster
  • Burnaby
  • Surrey
  • Coquitlam
  • Port Coquitlam
  • Delta
  • Vancouver
  • North Vancouver
  • West Vancouver
  • Squamish
  • Richmond
  • Whistler
prasna it map areas

Blog

Resources to Empower Your Business

Get in Touch

Humanized IT Support

Book Your Free Consultation Today.