Prasna Blog

  • How to remove (one type of) malware?

    You know your machine is infected with malware when every minute or even three times a minute, a popup on the bottom right of your windows machine comes up asking you to buy an anti-virus, or tells you you’re infected with a virus… The idea is to have you click either in the hopes of…

  • Update (almost) all installed software on your Windows machine with one command

    Winget is a tool that’s shipped with all Windows 11 computers. One of its nicest features is the ability to update almost all software you’ve installed into your computer in one shot! Saves tons of time. Here’s how to do it: If you want to learn more about the tool, go here: https://learn.microsoft.com/en-us/windows/package-manager/winget/. Caution: Use…

  • Emails going to spam? Here’s a quick cheat sheet on what you can do quickly before emailing Microsoft Support

    Audience: Technical users, administrators. If you have emails bouncing or going to recipient’s spam, this is the page to quickly work through to figure issues. The cheat sheet assumes you have Office 365 as your email system. Send an email to Microsoft Support if the above doesn’t work. Do note if you had to make…

  • How to fix incorrect dates in emails in Outlook after a migration

    We encountered a situation where an email displayed one date in the Message List Area in Outlook but a different date in the Preview Pane. This issue affected nearly 20,000 emails. The screenshot below provides a visual reference to illustrate what we observed. How did this happen: Sometimes, when emails from an email provider (e.g.,…

  • Notes on backups for small business

    The saying goes, If you have client data, you’ll probably need a backup! And most small business do indeed have client data. And data backup you should have three copies. Original, a copy on a different media and the third copy in a remote location. If you’re on Microsoft 365, a simple and easy way…

  • What Cybersecurity, Antivirus product for Small Business

    Gone are the days of traditional antivirus software that detected viruses based on preloaded signatures. Most vendors now develop tools that install on your computer and remain connected to the vendor’s software at all times. This tool, called a sensor, monitors system activity and feeds data to the vendor’s software. The vendor software performs the…

  • Fundamental security notes for small business

    Computer security is a broad and complex topic. In this post, we’ll cover a few basic practices that small businesses can easily implement, often at little to no cost, to improve their computer security and maintain good security hygiene. Two accounts on your computer Create two accounts on your computer. One that has administrative privileges…

  • How to buy computers and monitors if you’re a small business or a solopreneur

    If you’re a small business or a solopreneur with no IT Support on retainer and you need to buy a new computer set, this guide is for you. It’s simple, non-technical and everything here you can do it yourself. Let’s dig in. Monitors Buy two 4k monitors, the prices have come down significantly and the…

  • Why your small business should have an official email address

    Let’s just put it out there – its cool to have a custom email address for your business instead of a gmail or telus or an outlook account! Your custom email like hello@prasna.ca is a matter of pride and fun! It’s symbolic of your dream to produce significant change in your customer’s lives; of your…

  • Prasna IT is a Dell Technologies Authorized Partner

    We’re happy to announce that we’re a Dell Technologies Authorized Partner starting today! This will allow us to serve our customers faster, provide consulting services on hardware and solutions and more. Original: https://dynamic.ziftsolutions.com/dell.ziftsolutions.com/file/8a998d8c8f10f687018f170420e83367.pdf