by Sanjay Regmi | Dec 27, 2024 | Email, Technical
Audience: Technical users, administrators. If you have emails bouncing or going to recipient’s spam, this is the page to quickly work through to figure issues. The cheat sheet assumes you have Office 365 as your email system. Check DKIM is setup properly. Go to...
by Sanjay Regmi | Nov 13, 2024 | Email, Technical
We encountered a situation where an email displayed one date in the Message List Area in Outlook but a different date in the Preview Pane. This issue affected nearly 20,000 emails. The screenshot below provides a visual reference to illustrate what we observed. How...
by Sanjay Regmi | May 8, 2024 | Email, Managed Service Provider
Let’s just put it out there – its cool to have a custom email address for your business instead of a gmail or telus or an outlook account! Your custom email like hello@prasna.ca is a matter of pride and fun! It’s symbolic of your dream to produce significant change in...
by Sanjay Regmi | Jan 4, 2024 | Email, Web Hosting
If you own a domain and need an email address based off that domain, you’ll either need a paid subscription with third party providers or you’ll need to pay the hosting company (Prasna IT provides Microsoft Outlook and Office for a discount!). However, if you just...