As a Managed Services Provider (MSP), Prasna IT is your IT Department and we provide the following services:
IT Support (Managed Services Provider)
- Helpdesk/Service Desk Support
- Employee Onboarding
- Employee Offboarding
- Hardware Support
- Software Support
- Email Support
- Remote Support
- Training and Documentation
Website Management
- Setup new website, or transfer of existing website
- Hosting of website on dedicated hardware
- Server Maintenace and configuration
- Backup and recovery
- Domain Management
- Technical Support
- Software updates
- Monitoring and analytics
- SSL Certificate Management
- Security
Cloud Services
- Microsoft 365 Suite, Office 365 (E3, E5, F3, E1, F1 and non-profit)
- On Prem to Cloud transformation (Microsoft Azure)
- Azure Data Box
- Microsoft Entra ID (Formerly Azure Active Directory)
- Azure Virtual Machine
- Azure Virtual Desktop (AVD)
- JumpCloud
IT Management
Asset Management
Network Management
- Business VPN (Tailsafe)
- Remote access
- Site-to-site networking
- SSH
IT Infrastructure Management
Backups
- Business data backup
- Offsite backup
IT Projects
- Procurement of computers, software, networking equipment,
- Install Software and train users
- Change management
IT Consulting
- VCIO (Virtual CIO Services)
- Discovery of current state of technology in your business
- Proposal to upgrade or update software/hardware technologies and execution of the program
- Advise on processes and digital technologies that would alleviate or address current pain points and execution of the program
- Advise on compliance
- Advise on Information Security
- Digital Transformation
- Advise on business specific technology challenges
Service Areas
We’re local to New Westminster and we serve Burnaby, Surrey, Vancouver, Abbotsford and the Greater Vancouver Region.
Give us a call at 778 775 9350 or book a time with us here: Free Consultation – Prasna IT
