Our Services

As a Managed Services Provider (MSP), Prasna IT is your IT Department and we provide the following services:

IT Support (Managed Services Provider)

  • Helpdesk/Service Desk Support
  • Employee Onboarding
  • Employee Offboarding
  • Hardware Support
  • Software Support
  • Email Support
  • Remote Support
  • Training and Documentation

Website Management

  • Setup new website, or transfer of existing website
  • Hosting of website on dedicated hardware
  • Server Maintenace and configuration 
  • Backup and recovery 
  • Domain Management 
  • Technical Support 
  • Software updates 
  • Monitoring and analytics 
  • SSL Certificate Management 
  • Security 

Cloud Services

  • Microsoft 365 Suite, Office 365 (E3, E5, F3, E1, F1 and non-profit)
  • On Prem to Cloud transformation (Microsoft Azure)
  • Azure Data Box
  • Microsoft Entra ID (Formerly Azure Active Directory)
  • Azure Virtual Machine
  • Azure Virtual Desktop (AVD)
  • JumpCloud

IT Management

Asset Management

Network Management

  • Business VPN (Tailsafe)
  • Remote access
  • Site-to-site networking
  • SSH

IT Infrastructure Management


  • Business data backup
  • Offsite backup

IT Projects

  • Procurement of computers, software, networking equipment,
  • Install Software and train users
  • Change management

IT Consulting

  • VCIO (Virtual CIO Services)
  • Discovery of current state of technology in your business
  • Proposal to upgrade or update software/hardware technologies and execution of the program
  • Advise on processes and digital technologies that would alleviate or address current pain points and execution of the program
  • Advise on compliance
  • Advise on Information Security
  • Digital Transformation
  • Advise on business specific technology challenges

Service Areas

We’re local to New Westminster and we serve Burnaby, Surrey, Vancouver, Abbotsford and the Greater Vancouver Region.

Give us a call at 778 775 9350 or book a time with us here: Free Consultation – Prasna IT

Humanized Managed Service Provider Prasna IT