Technical Terms Explained

We understand terms used in this website and the IT Support, MSP world are too technical or might not be obvious. Here, we attempt to explain them in simple terms.

    • MSP (Managed Services Provider): A third party company that provides IT Support.
    • IT Support: Involves providing assistance with technology (computer) related issues.
    • VPN (Virtual Private Network): A secure tunnel that is created using existing internet connection so users can connect to a private (say office/home) network and its computers.
    • Firewall: A computer/device that monitors incoming and outgoing network traffic. Rules can be setup in the firewall so that specific connections are allowed (in or out) or blocked.
    • Patch Management: Process that updates hardware and software so as to address bugs or performance issues.

    Humanized Managed Service Provider Prasna IT