As a Managed Services Provider (MSP), Prasna IT is your IT Department and we provide the following services:
IT Support (Managed Services Provider)
- Helpdesk/Service Desk Support
- Employee Onboarding
- Employee Offboarding
- Hardware Support
- Software Support
- Email Support
- Remote Support
- Training and Documentation
Website Management
- Setup new website, or transfer of existing website
- Hosting of website on dedicated hardware
- Server Maintenance and configuration
- Backup and recovery
- Domain Management
- Technical Support
- Software updates
- Monitoring and analytics
- SSL Certificate Management
- Security
Cloud Services
- Microsoft 365 Suite, Office 365 (E3, E5, F3, E1, F1 and non-profit)
- On Prem to Cloud transformation (Microsoft Azure)
- Email migrations – Google Workspace to Microsoft Office 365
- Email migrations – Microsoft Office 365 to Google Workspace
- Azure Data Box
- Microsoft Entra ID (Formerly Azure Active Directory)
- Azure Virtual Machine
- Azure Virtual Desktop (AVD)
- Jumpcloud setup and consulting
IT Management
Asset Management
Network Management
- Business VPN (Tailsafe)
- Remote access
- Site-to-site networking
- SSH
IT Infrastructure Management
Backups
- Business data backup
- Offsite backup
IT Projects
- Procurement of computers, software, networking equipment,
- Install Software and train users
- Change management
IT Security Awareness & Training
- Regular training programs for employees on security best practices
- Phishing simulation exercises to enhance awareness and readiness
- Secure password sharing, password management and training for better security
IT Consulting
- VCIO (Virtual CIO Services)
- Discovery of current state of technology in your business
- Proposal to upgrade or update software/hardware technologies and execution of the program
- Advise on processes and digital technologies that would alleviate or address current pain points and execution of the program
- Advise on compliance
- Advise on Information Security
- Digital Transformation
- Advise on business specific technology challenges
Service Areas
We’re local to New Westminster and we serve Burnaby, Surrey, North Vancouver, West Vancouver, Vancouver, Abbotsford and the Greater Vancouver Region.
Give us a call at 778 775 9350 or book a time with us here: Free Consultation – Prasna IT
